People
Service Agreements
/service-agreements4 stepsThe agreement between you and the participant: what you will deliver, at what price, for how long. It is what makes the charge defensible.
Step by step
- 1
Create an agreement for the participant and set the period it covers.
- 2
Add the supports and the agreed rates. These are what the participant has actually consented to be charged.
- 3
Send it for signature and track whether it has been signed.
- 4
Renew before it lapses — delivering against an expired agreement is the finding an auditor writes up.
The screen

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