Services

Step by step

1. 1

   Open Aged Care, then Service list under Setup. If the list is empty, select Load official list (49) to add the department's Support at Home service codes.

2. 2

   Check the Claimed as column for every item you deliver. An item marked Not linked: cannot be claimed never reaches a claim file, so open it and choose the Services Australia service.

3. 3

   Open any item marked Suggested. Open to confirm and check the linked service is right, because a wrong service code makes the portal reject the claim line.

4. 4

   Enter Your published price on every service you offer, then select Save item. Visits are billed at this price, so an item with no price is not billed.

5. 5

   Set the Category to Clinical, Independence or Everyday living. The category decides how much the participant contributes, and clinical care has no participant contribution.

6. 6

   Select Add item for a service of your own, with a code, name, unit and effective dates. It becomes available to roster and bill straight away.

7. 7

   Under Price transparency, select Publish price list and link to the public page from your website. Select Export for My Aged Care to download your prices as a CSV file.

8. 8

   Compare Your price with the Common price column, the rate you charged most often in the two-month period, and publish those figures in the My Aged Care portal by the date shown.

The screen