Support at Home service list: all 49 services in one searchable table
The Support at Home service list is the Department of Health, Disability and Ageing’s list of what the program can fund. The current version (24 September 2026) has 3 contribution categories, 14 service types and 49 services, and says what is in and out of scope for each.
Official list of 24 September 2026
Personal care at 0% from 1 Oct 2026
Checked 23 October 2026
CSV download
At a glance
The Support at Home service list at a glance
Every service on the list belongs to a service type, and every service type sits in one of three participant contribution categories. The category decides what the participant pays towards the price: nothing for clinical supports, a moderate share for independence and the largest share for everyday living. New to the program? Start with how Support at Home works or the short Support at Home definition.
Support at Home categories in the service list of 24 September 2026, with the standard contribution rates from 20 September 2026. CSHC is the Commonwealth Seniors Health Card. People covered by the no worse off principle pay less.
AT-HM items use the independence rate; their prescription and wraparound services are 0%.
Changed on 1 October 2026
Personal care is now a clinical support, so there is no contribution for it.
The 24 September 2026 list moved personal care’s three services from independence to clinical supports. Its footnote says: “For services delivered from 1 October 2026, personal care will be classified under the ‘Clinical supports’ category.” Personal care delivered from 1 November 2025 to 30 September 2026 stays at the independence rate. The service still comes out of the quarterly budget; only the contribution changed.
Checked 23 October 2026 against the department’s list of 24 September 2026: PDF, Word.
Search the list
Search all 49 services
Look up Support at Home services by name, by profession or by the thing you want to pay for, such as “podiatry”, “taxi” or “pet care”. Each service type shows what is in scope, what is out of scope and what the participant contributes. Turn on provider view for the Aged Care Rules names, units and Services Australia service identifiers.
Services that keep or restore a person’s physical or cognitive function, and help with daily living where ageing has taken skills away. Some must be delivered or supervised by a university qualified or accredited health professional.
Nursing care in the community for clinical needs: assessing, treating and monitoring conditions
Giving medications, wound care, clinical continence care and care of skin integrity
Health education and linking the person to specialist services
Out of scope
Funded by other programs
Care that other systems should fund, such as the health system or specialist palliative care
The hourly nursing price includes everyday consumables a nurse carries, such as bandages and antiseptics. Specialised products for one person, such as dressings, barrier creams, continence pads and oxygen consumables, go under nursing care consumables.
Providers can apply to Services Australia for the Oxygen Supplement for eligible participants. It is a supplement, not a service on the list.
Allied health and other therapeutic services: services, units
No.
Service
Unit
5
Aboriginal and Torres Strait Islander health practitioner
Per hour
6
Aboriginal and Torres Strait Islander health worker
Per hour
7
Allied health therapy assistant
Per hour
8
Counsellor or psychotherapist
Per hour
9
Dietitian or nutritionist
Per hour
10
Exercise physiologist
Per hour
11
Music therapist
Per hour
12
Occupational therapist
Per hour
13
Physiotherapist
Per hour
14
Podiatrist
Per hour
15
Psychologist
Per hour
16
Social worker
Per hour
17
Speech pathologist
Per hour
In scope
Treatment, education and advice to help a person regain or keep physical, functional and cognitive abilities so they can stay safe and independent at home
Programs that build the person’s own skills to manage their condition
In person or by telehealth, one to one or in a group, such as a clinically supervised exercise class
An allied health assistant or aged care worker can carry out the program under the professional’s supervision, where safe
Prescribing assistive technology and home modifications, and follow-up support
Out of scope
Funded by other programs
Use a plan already in place first, such as a Chronic Disease Management Plan or a Mental Health Plan
Primary health care costs, such as ambulance and hospital costs, medical diagnosis and treatment, dispensing medicines, psychiatry and dental care
Conditions not related to age or disability related decline, such as acute mental health
Each profession is a separate service and needs its own approval in the support plan.
Gym and pool memberships are not covered. A provider can build entry into its price, or the participant pays it.
Assistance with self-care and activities of daily living
Per hour
19
Assistance with the self-administration of medication
Per hour
20
Continence management (non-clinical)
Per hour
In scope
Attendant care for essential, ongoing needs such as mobility, eating and hygiene
Help with taking one’s own medication, such as arranging for a pharmacist to prepare Webster packs
Attendant care for continence needs, such as help to get advice or funding, or help changing aids
Out of scope
General expenses
Professional services people usually pay for themselves, such as waxing or hairdressing
Funded by other programs
Things the health system funds, such as medicines and dose administration aids
Clinical supports for services delivered from 1 October 2026. Services delivered from 1 November 2025 to 30 September 2026 stay in the independence category.
Care planning, service coordination, monitoring and review, advocacy, and support and education, so the services add up to the person’s overall wellbeing
Care partners may hold clinical qualifications or work under a clinician’s supervision, depending on how complex the person’s needs are
Out of scope
Administrative costs. These belong in the price of each service
For ongoing classifications it is paid from the 10% of each quarterly budget set aside for care management. On the End-of-Life Pathway it is claimed from the pathway budget. It cannot be claimed on the Restorative Care Pathway.
Social support and community engagement: services, units
No.
Service
Unit
24
Group social support
Per hour
25
Individual social support
Per hour
26
Accompanied activities
Per hour
27
Cultural support
Per hour
28
Digital education and support
Per hour
29
Assistance to maintain personal affairs
Per hour
30
Expenses to maintain personal affairs
Per item
In scope
Finding and linking to activities, help to take part in social contact in person or online, visiting, and phone or web check-ins
Accompanied activities, such as support to attend appointments
Cultural support for people from diverse backgrounds, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and LGBTI people: interpreting and translation, referrals to advocacy or community groups, and attending cultural events
Training or hands-on help with technology that supports independence, such as paying bills online or using telehealth
Internet or phone bills, but only for a person who is homeless or at risk of it and needs to stay connected to services
Out of scope
General expenses
The cost of taking part in an activity, such as tickets, accommodation and membership fees
Buying smart devices to get online
Service fees, such as funeral plans or an accountant’s fees
Funded by other programs
Digital education the Be Connected program (Department of Social Services) can provide
AUSLAN interpreting is not covered. The National Sign Language Program provides it.
Therapeutic services for independent living: services, units
No.
Service
Unit
31
Acupuncturist
Per hour
32
Chiropractor
Per hour
33
Diversional therapist
Per hour
34
Remedial massage therapist
Per hour
35
Art therapist
Per hour
36
Osteopath
Per hour
In scope
Treatment, education and advice from university qualified or accredited health professionals, using evidence-based techniques, for social, mental and physical wellbeing
In person or by telehealth, one to one or in a group, such as a recreation program led by a diversional therapist
An allied health assistant or aged care worker can carry out the program under supervision, where safe
Remedial massage, only by an allied health professional or an accredited massage therapist, and only as part of a prescribed allied health treatment plan for functional decline
A diversional therapist designing or running a tailored recreation program
Out of scope
Funded by other programs
Use a plan already in place first, such as a Chronic Disease Management Plan
Primary health care costs, and conditions not related to age or disability related decline
Chinese medicine services such as dispensing herbal medicine (acupuncture is the exception)
General expenses
Massage for relaxation
Costs to join a recreation program, such as tickets, memberships and craft materials
Each therapy is a separate service and needs its own approval in the support plan.
Indirect transport (taxi or rideshare service vouchers)
Per item
In scope
Group and individual transport to connect the person with their usual activities: a car and driver (direct) or taxi or rideshare vouchers (indirect)
Out of scope
General expenses
Buying a car, or the running costs of the person’s own car
Licence costs
Public transport, flights and ferries
Transport costs where a state or local government travel assistance program can meet the need
Travel for holidays
If a worker helps the person during the activity, the service is accompanied activities, not transport.
Indirect transport is a voucher, including Cabcharge; paying the driver directly is not allowed. If a voucher fails at the point of sale, the participant can pay and be reimbursed with evidence of the payment.
You contribute 5% to 50% for items, 0% for prescriptions
Assistive technology and home modifications: services, units
No.
Service
Unit
40
Assistive technology
Per item
41
Home modifications
Per item
In scope
Products, equipment and home modifications on the AT-HM list, including wraparound services, maintenance and repair
Out of scope
The service list leaves this blank. Exclusions are set out in the separate AT-HM list, for example cars, hearing aids, spectacles and items that are usual household expenses
Items are charged at the independence rate. Prescription and wraparound services are clinical supports, with no contribution.
All home modifications need a prescription.
Everyday living
3 service types, 8 services
Help to keep the home in a liveable state so the person can stay living there independently.
Essential light gardening for safe access, such as mowing, pruning and clearing the yard
Essential minor repairs and maintenance the person used to be able to do themselves, or that are needed for safety, such as cleaning gutters, changing light bulbs or fixing a broken door handle
Out of scope
General expenses
Professional gardening, such as tree removal, landscaping, and farm or water feature upkeep
Gardening for looks rather than safety or access, such as planting and keeping garden beds or compost
Professional trade work people usually pay for, such as pest extermination, installing cabinets or replacing worn carpet, unless there is an imminent age-related safety risk, such as uneven flooring that could cause a fall
Work that is someone else’s responsibility, such as a landlord, a public housing authority or an insurer
Assistance with home maintenance and repairs is the labour. Expenses for home maintenance and repairs is the parts, such as a new tap or door handle.
Meal delivery covers preparing, packaging and delivering the meal, not the food itself.
Service names, service types and categories are from the department’s Support at Home service list of 24 September 2026. In scope and out of scope text is a short summary by Rostery; the official list has the full wording. Units are from the program manual (version 4.4) and identifiers from Services Australia reference data v1.3. General information only.
Clinical supports: no contribution
Clinical supports keep or restore a person’s physical and cognitive function, and help with daily living where ageing has taken skills away. Some must be delivered or supervised by a university qualified or accredited health professional. The category has 23 services in 6 service types, and nobody pays a contribution towards any of them. They still come out of the quarterly budget.
Nursing care
Registered nurse, enrolled nurse and nursing assistant services cover clinical care at home: assessing and monitoring conditions, giving medications, wound care, clinical continence care and health education. The hourly price must include the everyday consumables a nurse carries, such as bandages and antiseptics. Nursing care consumables is a separate service for specialised products for one person, such as dressings, barrier creams, continence pads and oxygen consumables. Providers can also apply to Services Australia for the Oxygen Supplement for eligible participants; it is a supplement, not a service on the list.
Allied health and other therapeutic services
Thirteen professions sit here, from physiotherapists and occupational therapists to music therapists and Aboriginal and Torres Strait Islander health workers. Each is a separate service and needs its own approval in the support plan, because a podiatrist and a social worker meet different needs. Sessions can be in person or by telehealth, one to one or in a group, and an allied health assistant can carry out a program under supervision. If a Chronic Disease Management Plan or Mental Health Plan is already in place, the list says it should be used first. Gym and pool memberships are not covered.
Personal care
Help with showering, dressing, eating, moving around and continence, and help with taking one’s own medication. From 1 October 2026 personal care is a clinical support, so it has no contribution. The date the service is delivered decides the rate: a shower on 30 September 2026 was charged at the independence rate, and one on 1 October 2026 has no contribution. Hairdressing, waxing and other services people usually pay for themselves are out of scope, and so are medicines and dose administration aids.
Nutrition
Prescribed nutrition covers supplementary dietary products, enteral or oral, and the aids a person needs because of functional decline. The products must be prescribed, for example by an Accredited Practising Dietitian. Meal replacements for weight loss are out of scope. Providers can apply to Services Australia for the Enteral Feeding Supplement, which sits outside the service list.
Care management
Care management is the work of a care partner: planning care, coordinating services, reviewing how things are going, advocacy and education. For ongoing classifications it is paid from the 10% of each quarterly budget that goes to the provider’s care management account; on the End-of-Life Pathway it is claimed from the pathway budget. Administrative costs are not care management: they belong in the price of each service. The Care Management Calculator works out the care management amount for any budget.
Restorative care management
A separate service for people on the Restorative Care Pathway, where a restorative care partner with health qualifications coordinates a short, intensive program. It can only be claimed under that pathway.
Independence services
The independence category has 18 services in 5 service types. Full pensioners contribute 5% of the price and self-funded retirees 50%. Part pensioners and Commonwealth Seniors Health Card holders pay somewhere in between, set by their means assessment.
Social support and community engagement
Seven services that keep a person connected: group and individual social support, accompanied activities, cultural support, digital education, and help with personal affairs. The participant pays their own tickets, entry and membership fees, and the list does not pay for smart devices to get online. Help to access interpreting and translation is in scope, but AUSLAN interpreting comes from the National Sign Language Program. Phone and internet bills are covered only for someone who is homeless or at risk of homelessness and needs them to stay in touch with services.
Therapeutic services for independent living
Acupuncture, chiropractic, osteopathy, art therapy, diversional therapy and remedial massage, each approved separately. Remedial massage must be part of a prescribed allied health treatment plan for functional decline, and since the September 2026 list it can be delivered by an allied health professional or an accredited massage therapist. Massage for relaxation is out of scope, and so is herbal medicine from a Chinese medicine practitioner.
Respite
One service on the list, respite care, gives the usual carer a break while someone else supervises and helps the older person at home or in the community. For claiming, the Aged Care Rules split it into flexible respite and community and centre-based respite. Flexible respite can include tasks the carer would normally do, such as a meal or a shower, if they were agreed. Residential respite is funded separately, and cottage respite is only available through the Commonwealth Home Support Programme (CHSP).
Transport
Direct transport is a car and driver; indirect transport is a taxi or rideshare voucher, including Cabcharge. Each trip is one way. Transport gets a person to their usual activities, such as the shops, appointments or a visit to family. It does not cover holidays, a car of one’s own, running costs, licences, or public transport and flights. If a worker stays to help during an appointment, the service is accompanied activities instead. Where a state or local government travel scheme can meet the need, it has to be used first.
Assistive technology and home modifications
Equipment and home modifications come through the separate AT-HM scheme. Its own list (last updated 17 July 2026) sets out what is included, what is included only in certain circumstances, and what is excluded. A washing machine, for example, is a conditional inclusion for someone with ongoing and severe incontinence, while cars, hearing aids and spectacles are excluded. Items carry the independence contribution. Prescriptions and wraparound services are clinical supports, so they carry none. Every home modification needs a prescription.
Everyday living services
Everyday living has 8 services in 3 service types and the highest contribution: 17.5% for full pensioners and 80% for self-funded retirees, with part pensioners and Commonwealth Seniors Health Card holders in between.
Domestic assistance
General house cleaning, laundry and shopping. Cleaning means essential light cleaning, such as vacuuming, mopping and washing dishes. Pet care is out of scope: a worker can vacuum cat hair off the floor, but not empty a litter tray or wash pet bowls. Hoarding and squalor clean-ups are not house cleaning either. They are a CHSP service, available on top of Support at Home after a reassessment. The participant pays for groceries.
Home maintenance and repairs
Gardening covers essential light work for safe access, such as mowing, pruning and clearing the yard. Repairs cover minor jobs a person used to be able to do themselves, or that keep the home safe, like cleaning gutters, replacing tap washers or changing smoke alarm batteries. The labour is one service and the parts, such as a new tap or door handle, are another. Painting, decking, window glazing and servicing heating and cooling are out of scope. So is professional trade work, unless there is an imminent safety risk such as uneven flooring that could cause a fall. Jobs a person used to do as a professional tradesperson with specialised equipment are not covered, and nor is work that is a landlord’s or an insurer’s responsibility.
Meals
Meal preparation is help to cook at home, claimed by the hour. Meal delivery pays for preparing, packaging and delivering pre-prepared meals, at one unit per meal however many courses it has. The cost of ingredients is never funded, and takeaway delivery and meals for other people in the house are out of scope.
Support at Home inclusions and exclusions: the rules for every service
The scope columns on the list are guidance. A few rules sit above them and apply to every service in the table.
Only services approved in the person’s Notice of Decision and support plan can be funded. Nobody is automatically eligible for every service on the list. Under section 66 of the Aged Care Act 2024, Aboriginal and Torres Strait Islander people are eligible for every service and service type on it.
Every home support service must be delivered in a home or community setting.
The exclusions are examples. The department says the exclusions on the list “are not exhaustive”, so something missing from the out of scope column is not automatically in.
General expenses are out: things a person would pay for anyway, such as groceries, tickets, memberships, hairdressing and a car.
So are services another program should fund, such as Medicare and hospital care, medicines, state travel schemes, the Hearing Services Program, Be Connected and CHSP.
Providers cannot charge separate administration or travel fees, or claim them as care management. Travel to a person’s home belongs in the price of the service.
Some exclusions are law. The Aged Care Rules 2025 write them into the service definitions: transport excludes buying a vehicle, running costs, licences, public transport and “travel for holidays”; meals exclude ingredients, takeaway and meals for others in the household; social support excludes activity fees such as tickets and memberships; and personal care excludes professional services people usually pay for, such as hairdressing.
Things Support at Home does not pay for
Groceries, meal ingredients and takeaway
Tickets, entry and membership fees, including gyms and pools
A car, its running costs, licences, public transport, flights and ferries
Travel for holidays
Hairdressing, waxing and other services people usually pay for
Pet care, and hoarding and squalor clean-ups (CHSP has a separate service)
Relaxation massage and herbal medicine
Cottage respite and residential respite
Hearing aids, spectacles and contact lenses
Smart devices for getting online
If you are unsure whether something is covered, ask the provider’s care partner to check it against the support plan and the list. My Aged Care (1800 200 422) can answer questions about what a person has been approved for.
What you contribute for each category
The contribution is a percentage of each service’s price. The service’s category and the participant’s income and assets assessment from Services Australia set the percentage. These are the standard rates in the Schedule of contributions in force from 20 September 2026.
Means assessment outcome
Clinical supports
Independence
Everyday living
Full pensioner
0%
5%
17.5%
Part pensioner or Commonwealth Seniors Health Card holder
0%
5% to 50%
17.5% to 80%
Self-funded, or income and assets not disclosed
0%
50%
80%
People who had a Home Care Package, were on the National Priority System or had been assessed as eligible for a package on or before 12 September 2024 are covered by the no worse off principle. They pay nothing for clinical supports and no more than 25% for independence and everyday living, and some pay nothing at all. Contributions stop at a lifetime cap of $140,652.80, in force from 20 September 2026.
The full price of each service, including the participant’s contribution, comes out of the quarterly budget. The contribution reduces what the government pays, not what the service costs the budget. To estimate a person’s share, use the Support at Home contribution calculator. For how far a quarterly budget goes, see the funding levels guide.
The service list in each pathway
The same list applies to ongoing services and to the short-term pathways, with some limits.
Ongoing services: classifications 1 to 8 and transitioned Home Care Package levels draw on the whole list, within what the support plan approves. People who moved from a Home Care Package and have not been reassessed can use any service on the list, plus assistive technology and home modifications, if it meets their needs. The Home Care Package to Support at Home tool explains the move.
Restorative Care Pathway: most of the budget is expected to go on clinical supports, mainly allied health and nursing, with independence and everyday living services used only to support the goals. Restorative care management is the care management service for this pathway. Assistive technology is available at any tier, home modifications only at the low or medium tier. The pathway is worth $6,179.40 an episode, up to two episodes in 12 months.
End-of-Life Pathway: services from the list are funded on a needs basis, including care management, from a budget of $25,736.57 over 12 weeks. Assistive technology can be funded, but home modifications cannot, unless the work was already under way.
AT-HM: assistive technology is funded in tiers of $513, $2,052 and $15,390, and home modifications have the same three tiers, separate from the quarterly budget.
Service list names vs Aged Care Rules names (for providers)
The service list is written for older people and providers. The Aged Care Rules 2025 list the same services under legal names, and the department’s FAQs say that for claiming and payment “you should refer to the service names in the Rules”. Most names match. These are the ones that differ.
Service list
Aged Care Rules 2025
Allied health and other therapeutic services
Allied health and therapy (s 8-15)
Physiotherapist, Podiatrist, Psychologist and the other professions
Physiotherapy, Podiatry, Psychology: the activity, not the profession
Registered nurse clinical care, Enrolled nurse clinical care, Nursing assistant clinical care (s 8-60)
Prescribed nutrition
Nutrition supports (s 8-65)
Remedial massage therapist
Remedial massage (s 8-85)
Acupuncturist, Chiropractor, Osteopath
Acupuncture, Chiropractics, Osteopathy
Respite: Respite care
Home or community general respite: Flexible respite, or Community and centre-based respite (s 8-50)
Assistive technology
Equipment and products: 10 item services (5 product groups, each loan or non-loan) and Assistive technology prescription and clinical support (s 8-110)
Home modifications
Home adjustments: Home modifications items, and Home modifications prescription and clinical support (s 8-125)
Chapter 10 of the Support at Home program manual (version 4.4) reprints an extract of the list with the units marked, and chapter 16 has the claiming rules in full.
How providers claim each service
Providers claim from Services Australia through the Aged Care Provider Portal or business-to-government (B2G) software, one participant at a time or as a bulk import. The service list sets what can be claimed; the claiming rules set how.
Most services are claimed per hour, in whole hours or 15, 30 and 45 minute part hours. Meal delivery is per meal and direct transport is per one-way trip. Nursing care consumables, prescribed nutrition, expenses to maintain personal affairs, indirect transport, expenses for home maintenance and repairs, and AT-HM are claimed at item level, at the cost of the item, with extra details that identify it.
Each claim line is one service on one date. Three cleans in a month are three lines.
Services Australia’s reference data gives every service an identifier, from SERV-0001 for general house cleaning to SERV-0068 for home modifications prescription and clinical support. Respite has two, one for each Rules service. Turn on provider view in the table above to see them.
Each line names its funding source: ON (home support ongoing), CM (care management), RC (restorative care), EL (end of life), AT (assistive technology), HM (home modifications) or AS (assistive technology specified needs).
Care management (SERV-0018) can be claimed under classifications 1 to 8 and the End-of-Life Pathway. Restorative care management (SERV-0019) can only be claimed under the Restorative Care Pathway.
Two things to check in your own setup. First, the reference data in the Services Australia eKit (version 1.3) still lists the three personal care services under independence, while the Rules and the 24 September 2026 list put them in clinical supports for services delivered from 1 October 2026. Second, the bulk invoice CSV specification (version 1.14) allows the unit types hours, trip, item, bill, voucher and meal, and the reference data does not say which of item, bill or voucher each item-level service takes. For both, check the current Services Australia reference data.
In Rostery, the aged care service list loads all 49 official services with their identifiers, and claims export in Services Australia’s 23-column bulk invoice CSV. See Support at Home claiming in Rostery.
What changed in the September 2026 service list
The department republished the list on 24 September 2026. The document has no version number, so the publication date is how to tell editions apart. Compared with the 4 August 2025 edition:
Personal care moved from independence to clinical supports, by service date: services delivered from 1 October 2026 are clinical supports.
The definition of clinical supports was rewritten. It now covers help with daily living where skills have been lost through ageing, and says some services may be delivered or supervised by health professionals where the law requires it.
Other government programs, such as a Chronic Disease Management Plan, “should” be used first for allied health and therapeutic services. The August 2025 list said “must”.
“Remedial masseuse” became “Remedial massage therapist”, and remedial massage can now be delivered by an allied health professional or an accredited massage therapist.
Care partners “may” hold clinical qualifications (it was “will”), and restorative care partners hold “relevant health qualifications”.
The counts have not changed since August 2025: 3 categories, 14 service types and 49 services.
Support at Home service list version history
Published
Edition
First published
Updated
Updated
Updated; already 3 categories, 14 service types and 49 services
Current version
How this table was built
The Rostery aged care team parsed the department’s Word file of the 24 September 2026 list, kept its names and order, and summarised the scope text in plain English. Each service was cross-checked against the Aged Care Rules 2025 (Compilation 12), the program manual (version 4.4) and the Services Australia reference data (version 1.3), and the page says where they differ. Last checked 23 October 2026.
This is general information, not financial advice. The services a person can use are the ones approved in their support plan, and providers should use the Aged Care Rules names when they claim.
General information only, not financial, legal or claiming advice. Always check a claim against the current official documents.
Questions people ask
How many services are on the Support at Home service list?
49 services in 14 service types across 3 contribution categories, in the version published on 24 September 2026. Clinical supports has 23 services, independence 18 and everyday living 8.
Is personal care free under Support at Home now?
Participants pay no contribution for personal care delivered from 1 October 2026, because it moved to the clinical supports category. It still comes out of the quarterly budget. Personal care delivered from 1 November 2025 to 30 September 2026 was charged at the independence rate.
Can I use my Support at Home budget for a gym or pool?
No. The department’s service list FAQs say the list does not cover pool or gym memberships. If an allied health professional runs a session in a gym or pool, the provider can build the entry cost into its price, or the participant pays the entry.
Is cottage respite covered by Support at Home?
No. Support at Home funds flexible respite in the home and community and centre-based respite. Cottage respite is only available through the Commonwealth Home Support Programme (CHSP), and residential respite is funded separately.
Does Support at Home pay for pet care?
No. Pet care is out of scope for domestic assistance. A worker can vacuum pet hair or mop up paw prints as part of normal cleaning, but cannot empty a litter tray, clean up after an animal or wash pet bowls.
Can Support at Home transport be used for holidays?
No. Travel for holidays is excluded in the Aged Care Rules. Transport is for getting to usual activities such as shopping, appointments, social groups and visits to family, as one-way trips by car and driver or with a taxi or rideshare voucher.
Are hearing aids or glasses covered by Support at Home?
No. The AT-HM list excludes hearing aids, spectacles and contact lenses. Some hearing accessories that the Hearing Services Program does not cover are conditional inclusions on the AT-HM list.
Is AUSLAN interpreting covered?
No. Social support covers help to access interpreting and translation, but the department’s FAQs say it does not cover AUSLAN interpreting. People who are deaf, deafblind or hard of hearing can use the National Sign Language Program.
Where can I download the Support at Home service list?
The official PDF and Word file are on health.gov.au. This page also has a CSV of all 49 services with their category, contribution rates, scope summaries, Aged Care Rules names, units and Services Australia service identifiers.
Rostery applies the right price, award rate and rule to every shift, invoice and claim automatically. Book a demo and we’ll show you on your own roster.
