Care Management Calculator
- Amounts from 1 October 2026
- Supplement $4.06 a day
- Free, no sign-up
Into the care management account, Oct to Dec 2026
credited on 1 October and pooled with the branch
Services Australia works out the exact amounts on the last day of the previous quarter, from the participants connected to the branch that day. Cents may differ from this estimate. Participants pay no contribution for care management.
Rolling over into a new financial year
Unspent care management money rolls from quarter to quarter with no limit during the year. On 30 June, a branch can carry forward no more than its April quarter allocation (not counting money rolled into that quarter). The rest goes back to the Government.
Carried into July
$0.00
Returned to the Government
$0.00
The account is credited on 1 July, 1 October, 1 January and 1 April for the participants connected to the branch on the last day of the quarter before.
A new participant is funded from the next quarter. Their start notification must reach Services Australia by 10pm ACT time on the last day of the quarter they start in; funding for a late notification is not back-dated.
Every participant must get at least one direct care management activity of 15 minutes or more each month. Claims are made in 15-minute increments.
The pool can be spent on any participant in the branch, by need. The Restorative Care and End-of-Life Pathways are separate: their care management is claimed from the episode budget.
How care management is funded
Care management is the work a care partner does to plan, coordinate and review a participant’s services. Under Support at Home it isn’t charged to the participant. Instead, 10% of every ongoing quarterly budget is paid into the provider’s care management account on the first day of each quarter, pooled across every participant connected to the same service delivery branch.
Why the amounts move each quarter
A quarterly budget is the annual amount divided by the days in the year, times the days in the quarter, so the 10% is slightly larger in a 92-day quarter than in a 90-day one. The Schedule’s published quarterly figures are the annual amount divided by 4 and are marked indicative. Changes to a participant’s classification during a quarter are adjusted pro rata.
Using the pool
- Spend it by need, not by classification: one participant may need fortnightly contact while another needs a monthly check-in.
- Every participant needs at least one direct care management activity of 15 minutes or more each month.
- Claims are made in arrears, per participant and day, in 15-minute increments.
To see what is left for services after the 10%, use the Budget & Contribution Calculator. Rostery records care management time per participant and draws it from the branch account when it claims.
What this tool follows
- Support at Home program manual, version 4.4 (September 2026): care management funding, pooling and rollover (sections 8.8 to 8.9), minimum monthly activity (8.3), claiming (8.10)
- Schedule of Subsidies and Supplements for Aged Care: Support at Home, version 3 (rates effective 1 October 2026, published 22 September 2026): classification amounts and the care management supplement of $4.06 a day from 1 October 2026
- My Aged Care: Support at Home costs and contributions: care management has a 0% contribution
General information only, not financial, legal or claiming advice. Always check a claim against the current official documents.
Questions people ask
How much of a Support at Home budget goes to care management?
10% of each ongoing quarterly budget, for classifications 1 to 8 and transitioned HCP levels 1 to 4. It is taken before the budget is available for services and paid into the provider’s care management account. The Restorative Care and End-of-Life Pathways work differently: care management is claimed from the episode budget.
Does each participant get their own 10%?
No. The 10% from every participant is pooled at service delivery branch level, and the provider can use the pool for any participant connected to that branch, according to need. The manual says allocation should not be based on the classification alone.
What is the care management supplement?
A provider-based supplement for participants who are older Aboriginal and Torres Strait Islander people, homeless or at risk, care leavers, veterans approved for the Veterans’ supplement, or referred by a care finder. It funds 12 extra hours of care management a year and is paid into the care management account at $4.06 a day from 1 October 2026. It applies once even if someone meets several criteria.
What happens to care management money that isn’t used?
It rolls over to the next quarter with no limit during the financial year. At 30 June, a branch can carry forward no more than its April quarter allocation, not counting money already rolled into that quarter. Anything above that goes back to the Government. Branches that started in the third or fourth quarter carry over everything.
Can a provider charge a separate admin or travel fee?
No. The program manual says providers must not charge participants separate administration or travel fees, or charge those costs to the care management account. All costs of delivering a service go in its unit price. Care management itself is paid from the pooled account, and participants pay no contribution for it.
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