Aged Care
Support at Home: budgets, contributions, statements, claims and the quality obligations that come with them.
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Aged Care Dashboard
The state of the aged-care caseload: budgets, claims and anything overdue.
Services
The services delivered under Support at Home, priced against the aged-care rates.
Budgets
Each participant’s quarterly budget, what has been drawn against it and what remains.
Care Plans
The plan of care for each aged-care participant, with goals and review dates.
SIRS
Serious Incident Response Scheme reporting — the aged-care equivalent of NDIS reportable incidents.
Complaints
The complaints register: what was raised, by whom, and how it was resolved.
Compliance
The standing obligations and whether you are meeting them.
Funding
Funding arrangements and classifications behind the budgets.
Providers
Subcontracted providers delivering aged-care services.
Invoices
Invoices raised for aged-care delivery.
Statements
Participant statements showing budget, spend and contributions.
Claims
Claims to Services Australia for aged-care delivery.
Rates
The aged-care price list your services are charged against.
DEX
Data Exchange reporting to the department.
