Scheduling
Tracking
/live-tracking8 stepsTracking shows where workers are during a shift and the route they took. Coordinators use the Live tab to see who is on shift right now, and Shift Routes to check a finished shift's road route, stops and time spent at the client.
Step by step
- 1
The Live tab lists everyone currently clocked in. A green dot is a recent position, amber is over thirty seconds old, and red is over two minutes old.
- 2
Select a worker in the list to centre the map on them and see the path they have travelled so far on this shift.
- 3
Use Shift Routes to review a completed shift: the whole journey from clock-in to clock-out, with the road route drawn on the map.
- 4
Switch between Active and All at the top of the list. Active shows only workers who are moving, or everyone when nobody is.
- 5
Click the navigation arrow beside a worker to open Visits & time at location: time at the client, time in the community, stops and distance.
- 6
Click Fit all workers to zoom out until everyone on shift is in view. Use Search workers to find one person quickly.
- 7
In Shift Routes, choose a Support worker and the From and To dates, then click a shift to see its route and visit timeline.
- 8
Click Export CSV to download the listed shifts with tracked minutes, time at client, community time, distance, stops and GPS points.
The screen
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