Rostery

How do I…?

Cancel a shift

Scheduler6 steps

The shift is not going ahead. This is not the same as deleting it.

Do this

  1. 1

    Click the shift on the Scheduler.

  2. 2

    Click Cancel Shift.

  3. 3

    Pick a cancellation policy. This decides two things: whether the participant is still charged, and whether the worker is still paid.

  4. 4

    Pick a reason from the list — participant unwell, worker unavailable, and so on.

  5. 5

    Click Cancel Shift to confirm. (Keep shift backs out without changing anything.)

  6. 6

    The shift stays on the board marked Cancelled, or Cancelled (charged) if the participant is being billed for it.

    Cancel a shift, step 6

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