How do I…?
Add a service type
Settings → Service Types10 steps
A kind of support you deliver — personal care, community access, transport. This is what you pick when you make a shift.
Do this
- 1
Go to Settings, then Service Types.
- 2
Click New Service Type.
- 3
Type the name, the one your team will recognise on the roster.
- 4
Pick the Kind: Individual (one worker, one participant), Group, SIL, Transport or Expense.
- 5
Pick the Category.
- 6
Put in the NDIS Item number. This is what ends up on the claim, so copy it from the price guide rather than typing from memory.
- 7
Set how many staff it normally needs.
- 8
Tick Active.
- 9
Click Add.
- 10
The new service type now appears when you create a shift.
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