Rostery

AI across Rostery

Incident patterns

Incidents → patterns6 steps
Written by Fahid Safdar, Founder & Product, Rostery · Checked

A banner at the top of Incidents that groups the last 30 days to show a recurring problem no single report reveals: the same kind of incident, the same participant or the same place, again and again.

Step by step

  1. 1

    Open Incidents. When the last 30 days show a repeat, a Patterns in the last 30 days banner appears at the top.

  2. 2

    Look for repetition: same participant, same place, same kind of event.

  3. 3

    A pattern is the thing an auditor asks whether you noticed.

  4. 4

    A type appears once there are three or more of it, a participant once three or more incidents involve them, and a location once two or more happened there. Archived incidents are left out.

  5. 5

    Click Analyse root causes for an AI draft of what may be behind the pattern, then check it against the incidents themselves.

  6. 6

    For the longer view, open the Insights tab. Overview, Cumulative, By staff and By client show trends, time to close, and who has the most incidents.

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