AI across Rostery
Incident autofill and root cause
AI help with incidents. Autofill drafts the structured fields of a report from the account you type, and root cause analysis suggests what may be behind incidents that keep repeating. Both are drafts for you to check, and nothing is saved until you save it.
Step by step
- 1
Type the account of what happened in Description, in plain words.
- 2
Click Auto-fill with AI. It proposes the category, type and priority from your words. Check each one.
- 3
When incidents repeat, the Patterns in the last 30 days banner on Incidents offers Analyse root causes, which suggests what may have contributed.
- 4
Use it to open the investigation, not to close it.
- 5
Autofill also drafts immediate actions taken, further action, steps to prevent recurrence, injury details and witnesses from what the account says. A field it has nothing for is left as it was.
- 6
It rewrites the description into a polished version. Compare it with the original account and put back any detail that was softened or lost.
- 7
Confirm the priority before you click Save incident. High and critical incidents are escalated when saved.
- 8
The root cause analysis shows an overall risk, root causes, contributing factors, and recommendations marked Immediate, Short term or Long term with a suggested owner.
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