Electronic Visit Verification proves a support was actually delivered, where and when it was meant to be. Rostery builds EVV into the carer app so verification happens automatically every time a worker starts and ends a shift — no separate device, no manual paperwork.
How it works
Workers clock in and out from the Rostery mobile app, and their GPS location is captured at each event. Location is logged continuously through the shift and checked against a geofence around the participant's address, so you can see whether the visit happened where it was supposed to. Timestamps are tamper-resistant, giving you records you can stand behind in an audit.
Coordinators get a live map of every active worker in real time, so you always know who is on shift and where. When it's time to prove service delivery, a one-click EVV audit export pulls the verified visit records together for the NDIS Commission or a plan manager.
Because support work often happens in homes and regional areas with patchy reception, EVV works offline: the app captures clock-ins and location data locally and syncs automatically the moment connectivity returns.
Why it matters for NDIS providers
EVV protects your revenue and your registration at the same time. It removes the time-fraud risk of "buddy punching", gives you defensible evidence that billed supports were delivered, and replaces messy paper timesheets with verified digital records.
- Proof of delivery: GPS-stamped, tamper-resistant records back up every claim.
- Live oversight: see all active workers on one map in real time.
- Audit-ready in one click: export EVV records without assembling them by hand.
What's included
- Verified visits, automatically. GPS clock-in and continuous location logging confirm supports were delivered at the right place and time.
- Live map of active workers. Coordinators see exactly who is on shift and where, in real time.
- Works offline. Captures clock-ins and location in low-signal homes and regional areas, then syncs when back online.
- One-click audit export. Produce EVV evidence for the Commission or plan managers without manual collation.
- Eliminates time fraud. Geofencing and tamper-resistant timestamps stop buddy-punching and inflated hours.
Who it's for
EVV + Live GPS Tracking suits Australian NDIS, disability and aged-care providers of every size — from solo coordinators to multi-site organisations running multiple registered entities. Operations teams, support workers and managers all work from the same live data across the Rostery web dashboard and the carer mobile app, so nothing falls through the cracks between the office and the field.
Getting started
EVV + Live GPS Tracking is included in your Rostery plan and works the moment your data is in — there's no separate module to buy or set up. Start a free trial to try it on your own workflows, and use Rostery's "Smart Switch" data migration to bring your existing clients, staff, shifts and notes across from your current software in minutes. Our team can walk you through your specific participant types, funding mix and rostering complexity in a quick demo.
