Support workers don't sit at a desk, so the tools they rely on have to work in the field. The Rostery carer app puts the whole shift in their pocket — and brings clean, structured data straight back to the office.
How it works
From the app, workers see their upcoming shifts, clock in and out with GPS, and pick up extra work from the job board. During a shift they record progress notes, complete incident reports, administer medications via eMAR, and message coordinators securely. They can also access documents, submit timesheets and request leave — all from one place.
The app runs on both iOS and Android and works offline, so a worker in a participant's home or a regional area can keep recording without a signal. Everything syncs automatically once connectivity returns.
Why it matters for NDIS providers
When workers capture information at the point of care, your records are more accurate, more complete and easier to bill and audit. It also reduces phone calls and chasing, because workers can self-serve shifts, leave and documents.
- Point-of-care capture: notes, incidents and medications are recorded as they happen.
- Less admin friction: workers manage their own shifts, timesheets and leave.
- Reliable in the field: offline mode means no lost data in low-signal locations.
What's included
- The whole shift in one app. Shifts, clock-in, notes, eMAR, incidents, messaging, documents and leave in a single carer app.
- GPS clock-in built in. Workers verify their visits the moment they start, feeding EVV automatically.
- Works offline. Record care in low-signal homes and regional areas; data syncs when back online.
- iOS and Android. Available on both major platforms so every worker can use it.
- Pick up open shifts. The in-app job board lets workers apply for vacant shifts without phone calls.
Who it's for
Mobile App for Carers suits Australian NDIS, disability and aged-care providers of every size — from solo coordinators to multi-site organisations running multiple registered entities. Operations teams, support workers and managers all work from the same live data across the Rostery web dashboard and the carer mobile app, so nothing falls through the cracks between the office and the field.
Getting started
Mobile App for Carers is included in your Rostery plan and works the moment your data is in — there's no separate module to buy or set up. Start a free trial to try it on your own workflows, and use Rostery's "Smart Switch" data migration to bring your existing clients, staff, shifts and notes across from your current software in minutes. Our team can walk you through your specific participant types, funding mix and rostering complexity in a quick demo.