Support workers spend their day on the road, not at a desk. Everything they need to do on shift should be on their phone, and everything they record should reach the office without a second step.
How the Rostery app works for support workers
Workers see their schedule, get push notifications when shifts are added, changed or cancelled, and open a shift to see the participant, address, tasks and a brief. They clock in with GPS inside the geofence and clock out at the end, and an organisation can require a progress note before clock-out. Progress notes take mood and behaviour ratings, activities and the participant's goals, with voice dictation and AI rephrasing on Growth and above.
From the app, workers also report incidents, fill in medication and observation charts, claim open shifts from the Job Board, request leave, set their availability, claim expenses with a receipt photo, sign their contracts, upload their own documents, message the office and see their hours. If there's no signal at clock-in, the clock-in is saved on the phone and sent when signal returns, and notes and incidents are kept as drafts until they can be saved.