Most AI in care software is a promise. In Rostery it does specific jobs, and every one of them produces a draft or a suggestion for a person to accept.
What the AI does in Rostery
On the Growth plan and above, AI rewrites incident accounts and fills in the register entry, rephrases and drafts progress notes, writes a brief before each shift, gives a daily insight on the dashboard, gives a second opinion on whether an incident is NDIS reportable, drafts expiry reminders, summarises reports, suggests workers for a shift, drafts care plans, looks for an incident's root cause, forecasts when funding will run out, scans for staff burnout and participant decline, and checks invoices against timesheet hours. Voice dictation turns speech into notes in the app.
AI also reads documents: CVs and certificates for staff records, participant documents, medication charts, plan management invoices, My Aged Care referrals and forms to pre-fill. It maps columns when you import data. The AI is a large language model, with speech-to-text from Groq or Deepgram, and the participant details in a request are sent to those providers to produce the answer.