NDIS Bulk Claim File Checker
- NDIA bulk payment guide, December 2025
- Support Catalogue 2026-27
- Your file never leaves your browser
Drop your bulk claim CSV here
The file you will upload to the myplace portal, or choose a file
Total claimed in this file
Loading the support catalogue…
Rows checked
0
Ready to claim
0
Errors
0
Warnings
0
Checks the 16 template columns, every row, and each item against the NDIS Support Catalogue 2026-27 v1.1.
How to get a bulk claim file through first time
Plan managers claim from the NDIA by uploading a bulk payment request: a CSV built on the NDIA’s template, one row per payment request, up to 5,000 rows and 10 MB per file. If the header row is wrong the portal refuses the whole file. If rows are wrong, it returns an error file with an extra first column naming each problem, and you correct those rows and upload again under a new file name.
The mistakes this catches most often
- Dates Excel has rewritten. The NDIA asks for YYYY-MM-DD. Excel turns it into 14/09/2026 the moment you edit the file.
- Hours in the wrong shape. 2:30, never 2.5, 002:30 or 2:30:00, and never in the same row as a Quantity.
- ABNs that look right. Eleven digits is not enough: one swapped pair fails the ATO check digit test, and the NDIA rejects it.
- Prices above the limit. Each unit price is compared with the item’s national, remote and very remote limits.
- Old habits in new columns. “STD” as a claim type, “GSTFREE” for P2, or a provider’s name in the ABN column.
A clean result means the file is in the shape the NDIA asks for. The NDIA then checks each row against the participant’s plan, bookings and funds. Look up any item in the NDIS Price Guide. In Rostery, the claim file is built from approved invoices and checked against these rules before it can be downloaded.
Further reading
- How to Submit an NDIS Bulk Payment Request Without RejectionsClaim files fail for a small number of repeatable reasons. Here is what the NDIA validates, how to tell a formatting failure from a funding failure, and what to check before you upload.
- How to Choose NDIS Software: A Buyer's ChecklistMost NDIS software demos look the same. These are the questions that separate them — asked about your own participants, your own award interpretation, and your own claim file.
- Rostery vs SupportAbility: Which Is Better for NDISA practical 2026 comparison of Rostery and SupportAbility for NDIS providers — strengths, the SCHADS award-interpretation gap, pricing transparency, and how to choose.
What this tool follows
- NDIA: Bulk payment requests, self-help guide for providers (December 2025): the 16 template columns and their formats, the file limits (5,000 rows, 10 MB, 20-character file name) and the error messages quoted in the results
- NDIA: How to troubleshoot claims and payments: where the guide is published, and how rejected claims are reported
- NDIS Support Catalogue 2026-27 v1.1: item numbers, start and end dates, and the national, remote and very remote price limits
- NDIS Pricing Schedule 2026-27: the maximum amounts the catalogue prices are checked against
- NDIA: Claim time limit: claims must be made within 2 years of the support start date (law from 3 October 2024; enforced by NDIA systems from 3 October 2025)
- ABN Lookup: Format of the ABN: the check-digit test used on every ABN
General information only, not financial, legal or claiming advice. Always check a claim against the current official documents.
Questions people ask
Is my claim file uploaded anywhere?
No. Your browser reads the file with FileReader and the checks run on your own device. Nothing is sent to Rostery or anyone else, stored or logged. The only thing the page downloads is the public NDIS Support Catalogue, to look up item numbers and price limits.
What format does the NDIA want for dates and hours?
Dates as YYYY-MM-DD, for example 2026-09-14. The guide’s template table also lists DD-MM-YYYY and a few other separators, but every date error message asks for YYYY-MM-DD, so that is the safe choice. Hours are HHH:MM without leading zeros, so two and a half hours is 2:30, not 2.5 or 002:30.
Can a row have both Quantity and Hours?
No. The NDIA rejects a row that has both, with the message "Both duration and quantity cannot co-exist". Fill in one: Hours for a duration, or Quantity for units. A row with neither is rejected too.
What goes in the ABN of Support Provider column?
When you claim against a plan-managed service booking, the 11-digit ABN of the provider who delivered the support, or REIMB for a participant reimbursement, or EXCLS for an ATO excluded supply where you hold the supplier’s Statement by Supplier. Blank or any other value is not accepted for plan-managed claims. Leave it blank only when claiming against a standard service booking.
Why does Excel break my claim file?
Excel reformats values when you open and save a CSV: dates become 14/09/2026, hours become times like 2:30:00, and long numbers can turn into 4.3E+08. The NDIA’s guide warns about this. Format the columns as Text before you type, and save as "CSV (Comma delimited)".
Does a clean result mean the NDIA will pay every row?
No. This checks the file’s format and the support catalogue. After upload the NDIA also checks each row against the participant’s plan, service bookings, available funds and your role as plan manager, and those results come back in the portal.
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