V01: The NDIA is unable to pay this claim. The service provider was under a banning order issued by the NDIS Quality and Safeguards Commission.
The message
“The NDIA is unable to pay this claim. The service provider was under a banning order issued by the NDIS Quality and Safeguards Commission.”
What it means
The provider was banned by the NDIS Commission when the support was delivered.
Other validation codes
- V03: The support start date for the claim cannot be after the support end date.
- V04: This claim has been identified as a duplicate. Please review the claim history.
- V10: The support item selected can not be claimed.
- V11: The service provider is either not listed under the participant's my providers for the specific support category, or they are on the list but not for the support dates.
- V14: This service provider is not recorded as the Support Coordinator or Recovery Coach for the support period.
- V15: This service provider is not recorded as the Plan Manager for the support period.
- V16: The NDIS support selected was not funded in the plan when the support was delivered.
- V17: There are insufficient funds. Please review the claim.
What this tool follows
- NDIS myplace provider portal: Bulk payment requests self-help guide for providers (December 2025): Part 3, payment request rejections
General information only, not financial, legal or claiming advice. Always check a claim against the current official documents.
Questions people ask
What does NDIS claim rejection V01 mean?
V01: "The NDIA is unable to pay this claim. The service provider was under a banning order issued by the NDIS Quality and Safeguards Commission." The provider was banned by the NDIS Commission when the support was delivered.
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