Communications
Messages
/messages7 stepsOne-to-one messaging between the office and staff inside Rostery. Office staff use it to send quick messages to workers, who get a notification on their phone and reply from the Messages screen in the mobile app.
Step by step
- 1
Open Messages from the Communications section to message an individual. The list on the left shows the people you can message, with the newest conversation first.
- 2
Search people by name to find someone quickly. A number beside a name shows how many unread messages they have sent you.
- 3
Click a person to open the conversation. Opening it marks their messages as read, and earlier messages are grouped by day.
- 4
Type in the box at the bottom and press Enter or click Send. The worker gets a notification on their phone.
- 5
Workers read and reply from Messages in the mobile app menu, under Support. Their replies appear in the open conversation without you refreshing the page.
- 6
If you have scrolled up when a reply arrives, click New messages to jump straight back to the latest message.
- 7
Check the line under the search box. It shows your total unread count, or All caught up when there is nothing new.
The screen
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