What is Risk-assessed role?
A risk-assessed role is a job with a registered NDIS provider that requires the worker to hold an NDIS Worker Screening Check clearance. It covers key personnel roles, roles delivering specified supports or services directly to people with disability, and roles likely to involve more than incidental contact with people with disability.
Registered providers decide which of their roles are risk-assessed, using the definition in the NDIS worker screening rules, and must keep a written record of that assessment.
A worker in a risk-assessed role generally needs a clearance before starting, with limited exceptions such as working on application where a state or territory allows it.
The three types of risk-assessed role
- Key personnel roles: anyone responsible for executive decisions or with authority or significant influence over planning, directing or controlling the provider's activities, such as the CEO, directors listed with ASIC, executive staff, managers and board members.
- Direct delivery roles: roles whose normal duties include directly delivering specified supports or services to a person with disability.
- More than incidental contact: roles likely to require more than incidental contact with people with disability, such as physically touching a person, building rapport as an ordinary part of the job, or contact with multiple people with disability in a specialist support or specialist disability accommodation setting. Contact can be face-to-face, oral, written or electronic.
The written record
Registered providers must keep a written record of their risk-assessed roles that includes:
- The title of the role
- Which paragraph or paragraphs of the definition it falls under
- A description of the role
- The date it was assessed as a risk-assessed role
- The name and title of the person who made the assessment
Update the record within 20 business days of identifying a new risk-assessed role or reclassifying an existing one. Keep worker screening records for seven years.
Clearances and renewals
A worker screening clearance is valid for up to five years and can be renewed from 90 days before it expires. Some states and territories let a worker start in a risk-assessed role after applying but before receiving the outcome. If yours does, you need a written risk management plan and the worker must be supervised at all times by someone with a clearance.
How Rostery helps
Rostery records each worker's screening clearance and qualifications with their expiry dates, warns before they lapse, and blocks rostering a worker into a shift once a required clearance has expired.
Questions people ask
Do all workers at a registered provider need a worker screening clearance?
Only workers in risk-assessed roles. Providers decide which roles are risk-assessed using the definition in the worker screening rules, and record the assessment.
Does contact by phone or email count as more than incidental contact?
It can. Contact under the definition includes face-to-face, oral, written and electronic contact.
How long do I keep worker screening records?
Seven years.
How quickly must I update my record of risk-assessed roles?
Within 20 business days of identifying a new risk-assessed role or reclassifying an existing role.
Checked against the official sources on 2 October 2026. Rules change: confirm the current position with the agency before you rely on it.
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