Rostery

What is Risk-assessed role?

A risk-assessed role is a job with a registered NDIS provider that requires the worker to hold an NDIS Worker Screening Check clearance. It covers key personnel roles, roles delivering specified supports or services directly to people with disability, and roles likely to involve more than incidental contact with people with disability.

Registered providers decide which of their roles are risk-assessed, using the definition in the NDIS worker screening rules, and must keep a written record of that assessment.

A worker in a risk-assessed role generally needs a clearance before starting, with limited exceptions such as working on application where a state or territory allows it.

The three types of risk-assessed role

  1. Key personnel roles: anyone responsible for executive decisions or with authority or significant influence over planning, directing or controlling the provider's activities, such as the CEO, directors listed with ASIC, executive staff, managers and board members.
  2. Direct delivery roles: roles whose normal duties include directly delivering specified supports or services to a person with disability.
  3. More than incidental contact: roles likely to require more than incidental contact with people with disability, such as physically touching a person, building rapport as an ordinary part of the job, or contact with multiple people with disability in a specialist support or specialist disability accommodation setting. Contact can be face-to-face, oral, written or electronic.

The written record

Registered providers must keep a written record of their risk-assessed roles that includes:

  • The title of the role
  • Which paragraph or paragraphs of the definition it falls under
  • A description of the role
  • The date it was assessed as a risk-assessed role
  • The name and title of the person who made the assessment

Update the record within 20 business days of identifying a new risk-assessed role or reclassifying an existing one. Keep worker screening records for seven years.

Clearances and renewals

A worker screening clearance is valid for up to five years and can be renewed from 90 days before it expires. Some states and territories let a worker start in a risk-assessed role after applying but before receiving the outcome. If yours does, you need a written risk management plan and the worker must be supervised at all times by someone with a clearance.

How Rostery helps

Rostery records each worker's screening clearance and qualifications with their expiry dates, warns before they lapse, and blocks rostering a worker into a shift once a required clearance has expired.

Questions people ask

Do all workers at a registered provider need a worker screening clearance?

Only workers in risk-assessed roles. Providers decide which roles are risk-assessed using the definition in the worker screening rules, and record the assessment.

Does contact by phone or email count as more than incidental contact?

It can. Contact under the definition includes face-to-face, oral, written and electronic contact.

How long do I keep worker screening records?

Seven years.

How quickly must I update my record of risk-assessed roles?

Within 20 business days of identifying a new risk-assessed role or reclassifying an existing role.

Checked against the official sources on 2 October 2026. Rules change: confirm the current position with the agency before you rely on it.

Related terms

NDIS Worker Screening CheckThe NDIS Worker Screening Check is a national assessment of whether a person poses a risk to people with disability. It is required for workers in risk-assessed roles with registered providers, is issued by a state or territory screening unit, is valid for up to five years, and can be cancelled or revoked if new information comes to light.Key personnelKey personnel are the people who make executive decisions for an NDIS provider, or who have authority or significant influence over planning, directing or controlling its activities. They typically include the CEO, directors, board members, executive staff and managers, and their suitability and conduct are regulated by the NDIS Commission.NDIS CommissionThe NDIS Quality and Safeguards Commission is the independent body regulating NDIS providers and workers. It registers providers, enforces the NDIS Practice Standards and Code of Conduct, operates worker screening, receives reportable incidents and complaints, and can ban individuals or revoke a provider’s registration.NDIS Practice StandardsThe NDIS Practice Standards set the quality requirements registered providers must meet, covering rights and responsibilities, governance and operational management, the delivery of supports, and the provider’s environment. Registered providers are audited against the standards relevant to the registration groups they hold.NDIS Code of ConductThe NDIS Code of Conduct sets the behaviour expected of everyone who delivers NDIS supports, registered or not. It covers respecting rights and privacy, delivering safe and competent supports, acting with integrity, raising concerns, preventing abuse and sexual misconduct, and fair pricing. The NDIS Quality and Safeguards Commission enforces it.

Rostery handles this in practice

SCHADS interpretation, NDIS price-guide validation, claiming and the evidence an audit asks for — built for Australian providers.