Keeping a workforce informed and on time is relentless work if it's manual. Rostery automates the reminders and alerts that keep your operation running, across both email and SMS.
How it works
Rostery sends automated notifications for events that matter — shift reminders, document-expiry alerts and more — over email and SMS. Each organisation can use its own email sender, so communications come from your business rather than a generic system address.
Why it matters for NDIS providers
Missed shifts and lapsed documents are costly and avoidable. Timely automated reminders reduce no-shows and compliance slips, while branded sending keeps your communication professional and recognisable.
- Fewer no-shows: shift reminders keep workers on schedule.
- Proactive compliance: document-expiry alerts prompt renewals in time.
- Your identity: a per-organisation email sender keeps comms on brand.
What's included
- Email and SMS. Reach workers and stakeholders over both channels.
- Shift reminders. Reduce no-shows with automated reminders.
- Document-expiry alerts. Prompt renewals before credentials lapse.
- Per-org email sender. Send from your own organisation rather than a generic address.
- Less manual chasing. Automate the routine reminders your team would otherwise send by hand.
Who it's for
Notifications (Email & SMS) suits Australian NDIS, disability and aged-care providers of every size — from solo coordinators to multi-site organisations running multiple registered entities. Communication teams, support workers and managers all work from the same live data across the Rostery web dashboard and the carer mobile app, so nothing falls through the cracks between the office and the field.
Getting started
Notifications (Email & SMS) is included in your Rostery plan and works the moment your data is in — there's no separate module to buy or set up. Start a free trial to try it on your own workflows, and use Rostery's "Smart Switch" data migration to bring your existing clients, staff, shifts and notes across from your current software in minutes. Our team can walk you through your specific participant types, funding mix and rostering complexity in a quick demo.