Billing is where NDIS providers either get paid promptly or lose hours to rework. Rostery turns completed shifts into accurate invoices and claim files, so you bill faster and chase less.
How it works
When shifts are completed, Rostery generates invoices with the correct line items, ready for review. For agency-managed claims it produces PRODA/PACE bulk-upload files so you can submit a batch of claims in one go rather than keying them individually. Plan-managed and self-managed participants are supported too, so a single workflow covers all your funding types.
Once invoices are out, payment tracking shows you what's been paid and what's outstanding, so nothing slips through the cracks.
Why it matters for NDIS providers
Cash flow depends on getting claims out quickly and correctly. Manual invoicing and one-by-one claim entry are slow and error-prone; automating them protects revenue and frees your finance team.
- Invoices from shifts: billing flows directly from the work you delivered.
- Bulk claiming: PRODA/PACE upload files let you submit batches, not single claims.
- Every funding type: agency-, plan- and self-managed all in one workflow.
What's included
- Auto-invoice from shifts. Completed shifts generate invoices with the correct line items, reducing manual entry.
- PRODA/PACE bulk upload. Create claim files to submit batches of NDIS claims at once.
- All funding types. Handle agency-managed, plan-managed and self-managed participants in one flow.
- Payment tracking. See what has been paid and what is outstanding so nothing is missed.
- Fewer billing errors. Generating invoices from real shift data reduces the mistakes that cause rejected claims.
Who it's for
NDIS Billing & Invoicing suits Australian NDIS, disability and aged-care providers of every size — from solo coordinators to multi-site organisations running multiple registered entities. Finance teams, support workers and managers all work from the same live data across the Rostery web dashboard and the carer mobile app, so nothing falls through the cracks between the office and the field.
Getting started
NDIS Billing & Invoicing is included in your Rostery plan and works the moment your data is in — there's no separate module to buy or set up. Start a free trial to try it on your own workflows, and use Rostery's "Smart Switch" data migration to bring your existing clients, staff, shifts and notes across from your current software in minutes. Our team can walk you through your specific participant types, funding mix and rostering complexity in a quick demo.
