What providers say about Rostery

We compared Rostery, Brevity, and HCP before choosing Rostery. The eMAR alone was the deciding factor — our SIL houses needed it and nobody else had it built-in. The 14 AI features were a bonus we didn't expect to love as much as we do.

SCHADS payroll used to take our bookkeeper a full day every fortnight. Rostery calculates every allowance, penalty rate, and sleepover automatically. First pay run took 20 minutes. Haven't had a single underpayment complaint in 8 months.

The Family Portal is something our participants' families talk about constantly — in a good way. Parents can see shift notes the same evening. We've had zero "where was my son's support worker?" calls since going live. That alone is worth the subscription.

We run three registered entities. The multi-org feature is the only reason we're not still using three separate systems. Consolidated reporting across the whole group is something none of the other vendors could offer us.

The AI CV extraction saved us during a rapid growth phase — we onboarded 22 new workers in one month. The document expiry alerts then kept us compliant through a QAI audit with zero findings. I'd never go back to spreadsheets.

The revenue engine is exactly what NDIS billing should look like. Price book auto-updates when the Support Catalogue changes, timesheet approvals generate invoices instantly, and the PRODA export has been error-free for 11 months straight. Cash flow has improved by 40%.

The incident AI classifier is extraordinary. It reviews what a worker writes and immediately tells us whether it's a reportable incident, calculates the Commission notification deadline, and generates the draft letter. What used to take 2 hours now takes 10 minutes.

We've been on Rostery for 14 months. The live GPS map during shift hours gives our coordinators genuine peace of mind. The EVV audit reports saved us in a participant complaint — we could prove service delivery to the minute. Worth every cent.